Effective from: September 2025
At The Kagami Group Ltd (trading as Kagami Therapy), we are committed to protecting your privacy and handling your personal information in a lawful, fair, and transparent way. This policy explains how I collect, use, store, and protect your personal data.
1. Data Controller
Claire Parry is the data controller for The Kagami Group Ltd.
Company Registration Number: 16557949
ICO Registration Number: ZB957325
Email: claire@kagamitherapy.co.uk
2. What Data I Collect
We may collect and process the following information:
- Your name and contact details (email address, phone number if provided)
- Information you share when you contact me or during therapy sessions
- Signed therapy agreement before sessions can begin
- Session notes (brief, factual notes to support therapy)
- Anonymised information from feedback-informed sessions, which may be retained for my own research and service evaluation
- Technical data such as IP address, browser type, and pages visited (via cookies)
3. How I Use Your Data
We use your data to:
- Respond to enquiries
- Provide therapy services
- Keep accurate records in line with legal and professional requirements
- Conduct service evaluation and research using anonymised feedback data
- Improve my website and services
4. Lawful Basis for Processing
We process personal data under the following lawful bases:
- Consent (when you contact me or provide information voluntarily)
- Contract (when providing therapy services)
- Legal obligation (record-keeping requirements)
- Legitimate interests (service evaluation and improvement using anonymised data)
5. How Your Data is Stored
All personal data is stored securely in encrypted, password-protected systems. I do not share your data with third parties unless required by law or with your explicit consent.
6. Data Retention
We retain therapy notes and personal information for a maximum of 5 years after the end of our work together, after which it is securely destroyed. Enquiry data from non-clients is retained for up to 12 months. Anonymised feedback data may be retained indefinitely for research and service evaluation purposes.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where appropriate)
- Withdraw consent at any time
8. Cookies
This website uses cookies to improve your browsing experience and analyse traffic. You can disable cookies in your browser settings, but some parts of the site may not function properly.
9. Contact
If you have any questions about this policy or how your data is handled, please email claire@kagamitherapy.co.uk.
© The Kagami Group Ltd. Company Registration Number: 16557949 | Privacy Policy